Works closely with the Deputy CFO and the Senior Finance and Operations Advisor (SFA) team to ensure successful completion of assignments by managing timelines, defining key milestones, and coordinating schedules for timely and efficient delivery. Leads the development and preparation of consolidated operating and program budgets, prepares budget to actual reports, and de

Lead milestone planning and outcome focused execution for multiple IT Operations Agile teams and cross team projects, ensuring deliverables align with strategic objectives and quarterly roadmaps. Monitor and ensure the achievement of SLAs and KPIs, identify deviations, and drive improvements to enhance service performance and customer satisfaction Manage end to end delive

Oversee the Billing operations for the Digital Solutions and Learning tool products. Collaborates with the Configuration, Pricing, Quoting (CPQ) and Licensing team to ensure CONGA data is accurate and research inconsistencies in the data and offer solutions Develops and/or improves financial modeling tools and operational metrics for sales and revenue analysis, forecastin