30% IT Hardware & Software Support Installation and maintenance of hardware such as printers, scanners, or other devices. Maintenance of critical software for user support (Anti Virus, Encryption software, etc.) Installation of applications software and customization as required. Troubleshoot and resolve issues with desktop/laptop/tablet/mobile device hardware, software,

Salesforce CPQ Architect Job ID 2024 26756 Category Salesforce Location US Remote About DMI DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on site and remote support to clients within

Strong analytical ability to quickly understand the issues, debug and arrive at solutions Excellent communication skills (verbal and written both) Hands on, Self driven, Solution oriented and Customer focused AMS support experience Ability to query the system logs and debug issues Understand System integration concepts and especially API specifications Ability to create f

Collaborate with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements Review solutions and recommending improvements Share knowledge and recomendations across the range of the salesforce ecosystem(Core, Marketing Cloud, MuleSoft, Commerce, Data Cloud. etc) Groom and refine the Salesforce product backlog, in

Escorts Pentagon tenants and vendors into the IT facilities and racks. Supports authorized and emergency power and HVAC outages at the Pentagon and other JSP locations throughout the National Capital Region (NCR). Supports space and power configuration management functions as needed. Supports inspections, to include those conducted by the fire marshal, as well as physical

Foster an environment of cooperation and collaboration with Brand, Department, Division and Group and Corporate management, business leaders, stakeholders, and ITPO as it pertains to the client. Responsible for the up time and availability of the client's telematic solution and its supporting applications. Coach, mentor, develop and lead a best in class development team c

Be a positive role model and create a friendly work environment. Show up on time with a great attitude and maintain good performance. Keep open communication with management and team members. Handle incoming calls, chats, and work on tickets during busy times. Help other teams when they have too much work. Deal with more complex or urgent issues that require escalation. K

Effectively monitor all devices, platforms and services within a network environment Manage and coordinate NOC team shift coverage to ensure NOC operations are running efficiently and effectively Provide direction, training, and leadership to NOC staff, ensuring tasks are completed and processes and procedures are followed according to documented policies and procedures.

Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Manage multiple conference rooms for daily meetings Schedule meetings and update calendars Organize catering for meetings Ensure reception, breakroom, conference rooms and general office areas are tidy and prese

Lead Desktop Support Technician Job ID 2024 26749 Category Infrastructure Support Location US TX Dallas About DMI DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on site and remote supp

Participate in all aspects of business analysis. Quickly understand the business issues and data challenges of enterprise systems. Review and edit business requirements, specifications, processes, and recommendations related to proposed solutions. Take initiative to suggest new standards, implement new strategies, and undertake special projects. Prepare project documentat

Office 365 Enterprise Architect Job ID 2024 26730 Category Enterprise Architect Location CA Remote About DMI DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on site and remote support t

The Microsoft Dynamics 365 Configuration System Analyst is responsible for a wide range of duties that include systems configuration and administration, reporting and analysis, and quality assurance testing. Other duties include, develops or modifies system requirements and functional specifications for Microsoft Dynamics 365 and technology projects. Additionally, this po

Gap assessment and analysis of security solutions and recommendation of improvement initiatives. Implementation of scalable, redundant, and reliable firewall solutions. Security hardening firewall configurations. Configuration management and control of architectural/design/functional configuration changes to firewalls. Firewall brake fix troubleshooting, root cause analys

Develop, propose, and execute strategies aligned with our Federal clients business objectives. Collaborate with stakeholders to identify and prioritize IT initiatives that drive business value. Drive cultural and organizational transformation efforts to support IT strategy alignment. Oversee the execution of the IT services contract, ensuring adherence to requirements and