Interpret and report on network anomalies to the team, management and customer Escalate for resolution of network anomalies Available to submit daily network status report prior to 0700 each business day Submit after action reports to management and customer as required Provide pro active network monitoring of potential jeopardy situations to the network or circuits using

Manage new NG911 site activations Manage and correlate multiple trouble reports. Communicate with customers and others in a repair situation. Initiate internal escalations, as necessary. Place proactive outgoing status calls to customers. Provide follow up and resolution information of assigned trouble tickets. Monitor event alarms in multiple systems, raise, request, and

Report to the Director of Operations and work independently on day to day operations. Reporting to this position are Area Supervisors who are responsible for the continuous operations of installation and repair of outside plant activities. Motivate all employees to give the very best service at the lowest cost. Must keep up with new technology and determine the best long

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and company from the people up committed to teamwork, trust and transparency. People power progress. Lumen's commitment to workplace inclusion and employee support shines bright. We've ma

Assign and track complex projects and processes within budgetary and scheduling guidelines. Travel between construction sites, working in outdoor environments, and conduct pre construction meetings with multiple contractors and municipality inspectors. Validate construction progress and perform post construction audits. Open telecom field equipment to validate proper inst

Perform circuit and equipment/network restoration, recognize potential jeopardy conditions. Management of circuits (T1 100Gb, Ethernet & IP), perform testing and activation of new network circuits as well as long haul, metro and international optical networks. Work very closely with Federal government network operation centers (NOC) customers for all demand and scheduled

Executesstrategies to win new business from new and/or existing Banking or Financial Services accounts. Develops and manages relationships with acquired and/or existing customers in order to gain strategic positioning with decision makers, attain additional business, and retain existing revenue. Develops action plans to cross sell and up sell accounts to increase overall

Assign and track complex projects and processes within budgetary and scheduling guidelines. Travel between construction sites, working in outdoor environments, and conduct pre construction meetings with multiple contractors and municipality inspectors. Validate construction progress and perform post construction audits. Open telcofield equipment to validate proper install

A self motivated, proactive enterprise sales leader with a strong track record of developing winning teams who regularly meet or exceed sales and revenue targets A leader who successfully executes on revenue growth and sales strategies cross selling Lumen's products and services and strategically upgrading defined accounts. Accountable for impeccable funnel and deal manag

Designing, installing, and maintaining fiber optic cable systems and equipment in our data centers and offices. Using systems such as SAP, Microsoft Office, Autocad, Microstation and/or Lumen specific systems (Sitetracker, NDS) to plan, manage, and document outside plant projects. Managing budgets, ordering materials, processing invoices, and resolving issues related to O

Direct liaison between the customer and Lumen Government Services (Contract Program Office, Pre sales, Business Development, Planning and Execution, Project Management, Customer Relations, Billing and Contracts) to ensure all contractual obligations are met. Responsible for reviewing, developing requirements, and working with appropriate teams to answer proposal requireme

Responsiblefor maintaining and operating a variety of equipment and systems, including but not limited to DMS10 DMS100 5ESS as well as ROADM nodes ethernet switches and a variety of muxes. Responsiblefor the provisioning and maintenance of Central Office equipment including, but not limited to subscriber loop carrier systems, DSL, POTS, digital and optical muxes. Installs

Assign and track complex projects and processes within budgetary and scheduling guidelines. Travel between construction sites, working in outdoor environments, and conduct pre construction meetings with multiple contractors and municipality inspectors. Validate construction progress and perform post construction audits. Open telecom field equipment to validate proper inst

Develop and implement actions to create additional opportunities to cross sell and up sell accounts to increase overall total customer spend with the company. Assist in creating account plans and strategies to win new business from both new and existing customers. Develop and manage customer relationships for assigned accounts in order to gain strategic positioning with d

Designing, installing, and maintaining fiber optic cable systems and equipment in our data centers and offices. Using systems such as SAP, Microsoft Office, Autocad, Microstation and/or Lumen specific systems (Sitetracker, NDS) to plan, manage, and document outside plant projects. Managing budgets, ordering materials, processing invoices, and resolving issues related to O