In this role, you will provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Service Desk. You will be responsible for administration and internal support of the Company's PCs, printers, servers, and related equipment. Tasks include end user support,

The Customer Support Representative (CSR) is responsible for receiving incoming calls from customers, partners, and field service employees, collecting information about the calls, and directing the calls to the appropriate resource based on need. The CSR provides technical assistance and support for incoming queries and issues using existing knowledge articles and docume

As a member of the Revenue team, you will assist in the processing of revenue related activities such as invoicing and customer orders, as well as reconciling revenue related balance sheet accounts and revenue accounts. This person will work cross functionally with Global Order Management and Renewals, as well as other related areas as needed. The Staff Revenue Accountant

The staff accountant position requires a motivated individual who can perform a variety of accounting and finance tasks as the organization grows. The incumbent works under general supervision with latitude for independent judgment. Duties and Responsibilities Month end close responsible for general ledger month end expense close; process closing journal entries, maintain

In this role, you will provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Service Desk. You will be responsible for administration and internal support of the Company's PCs, printers, servers, and related equipment. Tasks include end user support,

The Associate Business Intelligence Analyst will join Imprivata's Business Intelligence team to support enterprise wide data analysis and analytics. From white space analysis for our Sales team, to tracking of utilization and staffing for our Services group, to providing our Customer Success Managers visibility into how individual healthcare customers are deploying our pr

Imprivata is a tech company providing digital identity solutions in the healthcare and other mission critical industries. Our products are used by many of the largest hospitals and health systems across the United States, Canada, U.K., as well as 40+ countries around the world. From single sign on and authentication management to identity governance and cybersecurity, our

The Senior Security Questionnaire Specialist will support the RFx Team by assisting with the project management and completion of security questionnaires and any other requests for information related to information security and Imprivata solutions. This position will work with and help project manage and complete all security/risk assessments and questionnaires, assist w

The Clinical Intern for the Office of the CEO assists the clinical workflow team, the customer relations team, and the Office of the CEO. This position is primarily an internally facing role and involves cross departmental collaboration. It may involve interfacing with customers and vendor partners under supervision as needed to facilitate the business of the Office of th

The Payroll Coordinator is an important role in Imprivata's Human Resources Department. This role requires accuracy, timeliness with a focus on meeting deadlines. This role has a great deal of interaction with a diverse group of internal clients at all levels of the organization. This position is responsible for the technical elements of payroll, taxes, garnishments, and

The Director of Services Offerings is responsible for working with the Service Leaders to design and create Imprivata's services, across Customer Support, Customer Success, Professional Services and Managed Services. The Services Offerings will be developed in alignment with Imprivata software products and services. This position is responsible for designing high quality

The Customer Support Team Lead is responsible for the day to day oversight of one support team (generally 8 12 people). Your role is both customer focused and internally focused, and is to enable your team members to perform in their roles efficiently and effectively through support and coaching. You will have excellent customer care skills, along with good written and ve

Customer Success Manager II for the privileged access management specialty Is responsible for proactive engagement with our largest and most integral customers in the PAM product family. The CSM II will guide the customer to optimal value realization for the solutions they have purchased from Imprivata while at the same time partnering with the customer on their business

Imprivata is seeking a dynamic and experienced VP, Business Systems to lead the strategic planning, development, implementation, and maintenance of all business systems within the organization. Reporting directly to the Chief Financial Officer, you will collaborate with cross functional teams to ensure that technology initiatives support the overall strategic direction of

The Salesforce CPQ Solution Architect is responsible for the overall architecture, strategy, and design of Imprivata's Salesforce CPQ and billing environment. This is an extremely critical role as the Salesforce billing environment is brand new to Imprivata and we are looking for the right technical lead to own and maintain it. This role will work closely with our Busines