Coordinate and manage all logistics for training classes by collaborating with customers and teams across Esri Identify and analyze customer needs and recommend appropriate solutions Build and maintain relationships with customers to support training sales goals and customer experience Develop, manage, and communicate event details in alignment with customer needs, includ

Be a thought leader. Help foster a sense of community among industry leaders. Advise customers regarding innovative solutions using Esri technology and content to help them make better decisions. Recommend relevant strategies, architectures, and solutions and work with customers to prepare implementation and migration strategies. Understand our customers and know their bu

Work closely with customers and partners to identify, design, and validate key GIS workflows for the ArcGIS platform Apply platform configuration best practices and provide on site and/or remote support to customers Understand how Esri technology integrates/interfaces with customers` solutions vision Familiarity with our customers` overall mission and operations including

Work closely with customers and partners to identify, design, and validate key GIS workflows for the ArcGIS platform Apply platform configuration best practices and provide on site and/or remote support to customers Understand how Esri technology integrates/interfaces with customers` solutions vision Familiarity with our customers` overall mission and operations including

Work closely with customers and partners to identify, design, and validate key GIS workflows for the ArcGIS platform Apply platform configuration best practices and provide on site and/or remote support to customers Understand how Esri technology integrates/interfaces with customers` solutions vision Familiarity with our customers` overall mission and operations including

Work closely with customers and partners to identify, design, and validate key GIS workflows for the ArcGIS platform Apply platform configuration best practices and provide on site and/or remote support to customers Understand how Esri technology integrates/interfaces with customers` solutions vision Familiarity with our customers` overall mission and operations including

Be a thought leader. Help foster a sense of community among industry leaders. Advise customers regarding innovative 3D solutions using Esri technology and content to help them make better decisions. Recommend relevant strategies, architectures, and solutions and work with customers to prepare implementation and migration strategies. Understand our customers and know their

Carry out "advanced" engagement types including Enterprise Migration Disaster Recovery Protection Back up Protection System Challenge System Proof of Concept Advanced ArcGIS Enterprise Upgrades/Deployments ArcGIS Enterprise Security Findings Discussion Support Employ knowledge of enterprise IT technologies and concepts such as Proxies (forward, reverse, load balancers, IA

Design and implement innovative and impactful ArcGIS platform based strategies and solutions to meet unique and complex Professional Services customer requirements Define business continuity for both on premise and cloud deployments following industry standards for security, governance, publication strategy and custom application architecture Define best practices for dep

Help clients translate real world needs into practical, state of the art solutions Recommend relevant strategies, architectures, and solutions for customer requirements and work with customers to prepare implementations, change management, and migration activities Manage projects and support customers throughout the entire project life cycle; including requirements, analy

Help clients translate real world needs into practical, state of the art solutions Recommend relevant strategies, architectures, and solutions for customer requirements and work with customers to prepare implementations, change management, and migration activities Manage projects and support customers throughout the entire project life cycle, including requirements, analy

Help clients translate real world needs into practical, state of the art solutions Recommend relevant strategies, architectures, and solutions for customer requirements and work with customers to prepare implementations, change management, and migration activities Manage projects and support customers throughout the entire project life cycle, including requirements, analy

Collaborate with teams of SREs and DevOps engineers to operate SaaS capabilities across multi cloud providers Partner in improving workflows to build, test, and deploy applications Maintain CI/CD pipelines across development, QA, and production settings Configure and deploy containerized micro service components Design, document, implement, and maintain operational compon

Collaborate with teams of SREs and DevOps engineers to operate SaaS capabilities across multi cloud providers Partner in improving workflows to build, test, and deploy applications Maintain CI/CD pipelines across development, QA, and production settings Configure and deploy containerized micro service components Design, document, implement, and maintain operational compon

Work with the Product Manager to establish software backlog needs, priorities, and define release themes Author user stories that define new feature capabilities that guide the software development process Demonstrate software capabilities at iteration and stakeholder review meetings Serve as point of contact to development team on acceptance criteria for features being d