The Relationship Banker processes routine financial transactions for members in the Branch, as well as follow up activities by phone and email. The Relationship Banker is focused on building strong relationships with new and existing members. Here's what you can expect from the job and what you need to be successful Job duties Process routine financial transactions for me

The Senior Software Engineer, Web designs, builds, and deploys online and mobile banking solutions that enhance member and employee experience while maximizing operational efficiencies in multi tier environments and using best practices to develop clustered, reliable, scalable, and high performance applications. Following established configuration/change control processes

We're looking for a Senior Director to lead the day to day operations of our Contact Experience Center (CXC). The Senior Director guides and supports CXC inbound leadership in providing exceptional member service, achieving ambitious sales and service goals, while ensuring development and growth of CXC reps and team leadership. Here's what you can expect from the job and

The Contact Program Manager II represents the Contact Experience Center (CXC) channel across enterprise functions and activities and ensures channel readiness, improving the routines related to process, products, projects, initiatives, and communication. Here's what you can expect from the job and what you need to be successful Job Duties Manage complex CXC programs and s

Investigate and respond to credit bureau disputes received via E Oscar and/or submitted directly to the credit union in accordance with the FCRA Answer in bound calls that are related to credit bureau issues and questions Partner directly with the credit bureaus (Experian, Equifax, TransUnion and Innovis) on dispute resolutions Communicate investigation results to members

The Payment Services Associate II processes a high volume of daily banking transactions in a timely and complete manner through a variety of complex technology systems. This position also proactively conducts quality control measures (QC) on assigned processes. The Associate II consistently evaluates transactions for critical risk including approval/limit requirements and

Our Contact Center is looking for engaged and independent member service professionals to help our members achieve their financial goals. As a Sales and Service Representative, you will be part of a supportive and dynamic member focused sales team. This Representative works in a fast paced environment focused on serving our members over the phone with a variety of banking

The BI Analyst II, Credit Risk works independently to perform research, data extraction and analysis, building data and analytical tools and providing financial modeling to support the mitigation of credit risk. Here's what you can expect from the job and what you need to be successful Job Duties Develop complex financial modeling, particularly predictive loss models, cas

The Sr. Relationship Banker (FSR) is a frontline financial partner (financial MDs) that is part of a supportive and dynamic member focused sales team. As a Sr. Relationship Banker, you are a subject matter expert responsible for processing routine, complex, and escalated financial transactions for members in person, over the phone, and by e mail. You'll engage in consulta

First Tech is seeking an experienced and dynamic Senior Director of Digital Product Management to lead the Credit Union's online and mobile banking digital product strategy and execution. As the Senior Director, you will be responsible for driving innovation, enhancing user experience, and delivering key business and member outcomes across our digital banking channels whi

As a Fulfillment Specialist at First Tech, you will play a critical role in managing and securing member accounts, especially those affected by fraudulent activities or account takeovers (ATO). Your responsibilities will include setting up new accounts, processing account enhancements, and assisting members with fraud related issues. Here's what you can expect from the jo

The Relationship Banker II is a frontline financial partner (financial MDs) that is part of a supportive and dynamic member focused sales team. As an Relationship Banker II, you'll work in a fast paced environment processing routine and complex financial transactions for members in person, over the phone, and by e mail. You'll engage in consultative conversations with mem

The Lead Content Manager contributes to the brand and advertising campaign development, including planning, creating, and managing copywriting content to strategically achieve organizational objectives and deliver a positive user experience across various touchpoints, channels, and platforms for both internal cross functional stakeholders and external partner brands. Here

The Relationship Banker II is a frontline financial partner (financial MDs) that is part of a supportive and dynamic member focused sales team. As an Relationship Banker II, you'll work in a fast paced environment processing routine and complex financial transactions for members in person, over the phone, and by e mail. You'll engage in consultative conversations with mem

The Program Manager II, Mortgage Business Support improves processes in the mortgage business. Responsibilities include feedback gathering, enhancement design, communication with senior management, change management, training, compliance, marketing support, and vendor audits. Requires 3 years' mortgage industry experience, ability to articulate complex concepts, and prior