Manage and lead a team of customer service reps on a daily basis. Participate in a rotational training program covering all aspects of customer service management. Set goals and provide mentoring / coaching. Perform quality monitoring on team members and provide feedback. Audit department processes and identify areas for improvement. Assist in the recruiting process to fi

Manage and review operational practices and procedures to identify opportunities to maximize service while maintaining a customer first focus. Examine data to identify meaningful trends and improvement opportunities across customer service and the business and communicate them effectively. Support the Operations Manager with day to day activities and serve as primary deci

Conceptualize and design layouts within the Uline brand for catalogs, direct mail and digital marketing, as well as internal company materials. Partner with Photography team on set to execute vision. Implement design changes as indicated by client and / or Art Directors. Oversee projects when needed to ensure clients' requests are accomplished and on schedule. Mentor and

Manage and mentor team of Product Marketing Associates. Review and direct designs for catalog layout, web pages, flyers, stuffers and emails. Serve as liaison between Merchandising and Creative in the new product selection process. Maintain open, efficient communication between various departments on new and existing product development and web marketing. Conceptualize ne

Produce high quality images that capture the client's vision while upholding Creative department goals and maintaining Uline brand consistency. Collaborate and contribute creative vision, technical skill and operational support with entire team to accomplish a variety of photo assignments. Explore trends and evolve photo ideation for collaboration with design / creative t

Demonstrate sound production principles to produce high quality images. Complete retouching of high resolution digital files. Review new photography and color correct to match product samples. Add paths and shadows. Ensure final print projects contain proper images. Proof for quality and color accuracy. Track photos for our 892 page catalog from concept to completion. Ide

Guide, direct and empower a photo studio team of 20+ employees to produce industrial product and lifestyle photography for B2B omnichannel marketing. Collaborate with the Creative, Merchandising and Product Marketing departments to identify objectives and communicate photo project expectations. Lead multiple projects from conception to completion in a creative, productive

Cultivate creative ideas and translate conceptual input into high quality designs for a wide range of print and digital projects. Develop photo concepts and work with photography team to execute the vision. Adjust and manage workload daily to account for deadline changes. Prepare for and participate in meetings to review creative projects with upper management. Assist oth

Proof all print and web materials for proper spelling, punctuation and color accuracy. This includes catalogs, pamphlets, stuffers, advertising and promotional material, as well as our website. Learn catalog scheduling, trafficking with fast deadlines and managing our marketing mail plan materials. Independently ensure projects remain on schedule from start to finish. Wor

Guide a team of Cash Applications Specialists by communicating performance expectations and providing regular feedback to foster growth and development. Serve as a subject matter expert in Cash Applications processes, managing certain special projects to continuously improve our financial operations. Assist with processing customer payments as needed. Minimum Requirements

Process customer checks, electronic payments and credit card transactions accurately and efficiently. Research and resolve payment discrepancies. Maintain department reports, including account analysis, reconciliations and accounting adjustments. Review payment data from third party partners and match to customer accounts. Minimum Requirements High school diploma or equiv

Build and maintain rapport by delivering excellent customer service via phone and email in a call center environment. Own an assigned portfolio of past due accounts. Maintain low portfolio aging by conferring with customers to determine reasons for overdue payments. Meet and maintain department goals while multitasking in a fast paced environment. Collaborate with a team

Analyze sales tax exemption certificates for accuracy. Contact customers if documentation is missing or incomplete. Apply approved sales tax exemption certificates in our state of the art customized software. Calculate and process sales tax credits based on exemption documentation. Collaborate with a cross functional team of like minded individuals to provide exceptional

Manage and grow existing accounts as well as bring in new business within your territory. Provide effective business solutions at annual, on site customer consultations, including recommendations from our catalog of over 40,000 quality products. Deliver legendary customer service with the help of our sales support team. Minimum Requirements Bachelor's degree. Previous sal

Manage and grow existing accounts as well as bring in new business within your territory. Provide effective business solutions at annual, on site customer consultations, including recommendations from our catalog of over 40,000 quality products. Deliver legendary customer service with the help of our sales support team. Minimum Requirements Bachelor's degree. Previous sal