PRIMARY PURPOSE:

It is the primary responsibility of the Host Person to greet guests in a courteous, timely, and professional manner while ensuring his/her outlet is clean, organized, and properly stocked at all times. The Host Person is to assist the Food Servers, Bus Persons, and Food Service Runners as it relates to guest contact and table information.

THE STARTING RATE: $21.25

THE DAY-TO-DAY:

• Greet guests promptly as they enter the restaurant
• Maintain knowledge of scheduled daily activities and in-house groups, daily house count, table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range and dress code of the restaurant
• Answer phones, keep accurate count of reservations and handle reservation book
• Frequently check back with guests who are waiting to be seated; make it evident to guests that they have not been forgotten and that tables are being prepared for them
• Ensure menus have proper inserts and are current according to the most recent change, and replace all menus in poor condition
• Communicate the needs of the guests to the kitchen and management, inform management of guest reactions and comments, and assist management as needed to ensure smooth operation and quality service

IDEAL CANDIDATE:

• Six (6) months face-to-face hospitality or customer service experience
• Experience with Sevenrooms, Open Table or similar platforms
• Phone etiquette
• Standing for long periods

CERTIFICATIONS, LICENSES, REGISTRATIONS:

• Food Handler Card/ Health Card