Summary: Under general supervision, performs correctional supervisory work of average difficulty; and performs related work as required.
Distinguishing Features: An employee in this class supervises correctional work at a state correctional facility involving the custody, transportation, and rehabilitation of inmates, and may be assigned to work any shift. This class differs from that of Correctional Corporal in that an incumbent of the latter is responsible for acting as assistant shift supervisor or shift supervisor.
Performing General Physical Activities:
- Assists in breaking up fights or other potentially dangerous situations by persuasion or the use of physical force.
- Restrains, secures or controls inmates using restraint devices as necessary.
- Supervises or performs searches of inmates and vehicles and conducts shakedowns of cells for valuables and contraband to ensure safety.
Assisting and Caring for Others:
- Responds as a first responder to emergencies such as medical needs, escapes, fires, and natural disasters.
Resolving Conflicts and Negotiating with Others:
- Settles disputes regarding inmates and staff to ensure safety.
Performing for or Working Directly with the Public:
- Monitors facility entrances and exits to screen visitors, volunteers, and employees to ensure compliance with policies and procedures to prevent escapes.
Documenting/Recording Information:
- Performs special security functions for the in-take processing of inmates to ensure the accountability of inmates.
- Prepares a variety of records and reports such as shift reports, daily logs, disciplinary reports, inmate passes for court and doctor appointments, and daily population records to ensure accountability for the safety of the inmates, staff, and public.
- Documents and reviews performance evaluations for subordinates.
Coordinating the Work and Activities of Others:
- Plans and coordinates the activities of assigned subordinates who oversee various programs to ensure that operational and strategic priorities are met, and conflicts in scheduling and responsibility do not arise.
Training and Teaching Others:
- Instructs employees and provides on the job training including training for emergency situations.
Evaluating Information to Determine Compliance with Standards:
- Inspects correctional facility for compliance of policy and procedures that are mandated by the state standards.
- Maintains knowledge of, complies with, and enforces all institutional policies, rules, procedures and regulations including ACA standards.
- Confiscation and storage of inmate property.
Performing Administrative Activities:
- Completes administrative paperwork or supervises the preparation of records, forms, or reports.
Inspecting Equipment, Structures, or Material:
- Maintains accountability and care for all assigned equipment such as baton, handcuffs, keys, radio, weapons, to include all security devices.
Getting Information:
- Processes the in-take of inmates.
- Conducts head counts to ensure that each inmate is present.
- Observes inmates to ensure that established policies and procedures are followed.
Staffing Organizational Units:
- Assists and makes recommendations with interviewing, hiring and promoting.
Monitor Processes, Material, or Surroundings:
- Performs special security functions such as the transportation of inmates.
- Supervise and direct a small staff and participates in the supervision of inmate activities in housing units, dining areas, recreation and work areas, visitation, personal property, and recreational needs of the inmates to ensure all the safe custody, discipline, and welfare of inmates to prevent violence or escape.
- Monitors the process of mail delivery to housing units.
Interacting with Computers:
- Records all information such as incidents, disciplinary actions and activities on the State's database.
Communicating with Supervisors, Peers, or Subordinates:
- Communicates information to supervisors and subordinates concerning the daily activities in regards to staff and inmates.
Guiding, Directing, and Motivating Subordinates:
- Assigns first-line supervisors their subordinates to evaluate and mentor.
- Guides, monitors and sets performance standards in order to provide guidance to subordinates.
- Supervises assigned subordinates in their assigned duties in order to meet the goals of the institution.