Academic Support Coordinator
Richardson, TX 
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Job Description
Posting Details
Posting Details

Posting Number S05635P
Position Title Academic Support Coordinator
Functional Title
Department Psychology
Salary Range $45,000 - $50,000, DOQ
Pay Basis Monthly
Position Status Regular full-time
Location Richardson
Position End Date (if temporary)
Posting Open Date 05/07/2024
Posting Close Date
Open Until Filled No
Desired Start Date 05/20/2024
Job Summary
The Academic Support Coordinator (ASC) works with program leadership on the full cycle of student recruitment through alumni status and interacts with interested stakeholders and administration through various methods and means. The ASC will contribute to process improvements and implementation in their perspective areas. They will be responsible for a variety of administrative and program delivery duties, including student course enrollment, milestone markers, student recruitment, admissions, and student professional development.

This position is within the department of Psychology in the School of Behavioral and Brain Sciences (BBS) and provides excellent customer service in coordinating the academic support processes for the PhD programs in Cognition and Neuroscience (CN) and Psychology.
Minimum Education and Experience

Bachelor's degree or an equivalent combination of education and experience. Four or more years of administrative office experience in an academic environment. Excellent computer skills with various programs and ability to work with specialized databases. Outstanding customer service skills.
Preferred Education and Experience
HIGHLY PREFERRED:
  • Master's degree is preferred.
  • Preferred experience working to support higher education programs and supporting students in their academic programs.
Essential Duties and Responsibilities
Duties & Responsibilities:
  • Manages program inquiries and program admission, including program recruitment.
  • Work with the admission's committee, facilitating and planning doctoral student visiting days.
  • Registers students each semester, and updates student degree plans at the completion of a semester and during the enrollment periods.
  • Collaborates with department staff, faculty and students for special projects as needed, including implementing professional development for doctoral students.
  • Plays a key role supporting departmental ASCs, including working toward centralizing processes.
  • Manages and tracks student pre-dissertation milestones: project submissions and paperwork, including extension requests and approvals.
  • Coordinates and tracks dissertation process: pre-proposal, proposal approval, defended and committee formed.
  • Other duties as assigned.


Essential Knowledge, Skills & Abilities:
  • Respond with adaptability to rapidly changing priorities and work well under pressure.
  • Perform in a manner that is reliable, dedicated, productive and exhibits strong self-initiative.
  • Thrive in a dynamic atmosphere and manage multiple projects with competing deadlines.
  • Utilize organization, communication, and time management skills to complete tasks with little to no supervision.
  • Excellent customer service skills with the ability to defuse tension in customer interactions, should it arise.
  • Ability to collaborate and negotiate to achieve a desired outcome.
  • Ability to persuade and motivate others to pursue action.
  • Excellent written and verbal skills.
  • Ability to establish and maintain effective working relationships.
  • Ability work both as a team and independently.
  • Be detail-oriented with a high level of energy, integrity and enthusiasm.
  • Be sensitive to the concerns and needs of various student populations.
Physical Activities
Working Conditions
Additional Information
Remote Work:
After the appropriate training period, this position may be eligible for a hybrid (partly remote/partly in office) work schedule, subject to business need and manager approval. Must be located within the DFW Area for prompt arrival on campus with a 24-hour notice. A UT Dallas Remote Work Agreement will be required within 14 days after approval.

Travel:
Occasional travel may occur to conferences or trainings for professional development or program needs.

What We Can Offer
UT Dallas is an Equal Opportunity Employer. We offer an employee-friendly work environment with a comprehensive benefit package including:
Competitive Salary
Tuition Benefits
Internal Training
Medical insurance - including 100% paid employee medical coverage for full-time employees
Dental Insurance
Vision Insurance
Long and short-term disability
Retirement Plan Options
Paid time off
Paid Holidays All UT Dallas employees have access to various professional development opportunities, including a membership to Academic Impressions, LinkedIn Learning, and UT Dallas Bright Leaders Program.

Visit https://hr.utdallas.edu/employees/benefits/ for more information.
About Us
UT Dallas is a top public research university located in one of the nation's fastest-growing metropolitan regions. Our seven schools offer more than 140 undergraduate and graduate programs, plus professional certificates and fast-track programs. Our student body is 31,000 strong, reflecting students from over 100 countries and a multiplicity of identities and experiences. UT Dallas is committed to graduating well-rounded members of the global community whose education has prepared them for rewarding lives and productive careers in a constantly changing world.
The University has a variety of programs and initiatives to support engagement and success for all members of the campus community. Employee benefits include a range of physical and mental wellness resources. "LilyPad" lactation facilities are located throughout the campus. There are several Employee Resource Groups (ERGs) comprised of individuals who share common interests to help build community among UT Dallas faculty and staff (e.g., Universal Access ERG, Military and Veteran ERG, UT Dallas Young Professionals).
Rich with visual and performing arts venues, museum districts, professional and semi-professional athletics teams, botanical gardens, accessible trails and so much more, the Dallas-Fort Worth (DFW) metroplex has something for everyone to explore. UT Dallas partners with regional higher education institutions and school districts and with the Richardson Innovation Quarter (Richardson IQ), a major hub for innovation, entrepreneurship, and educational activities.
Special Instructions Summary
Important Message
1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.

2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. EOE, including disability/veterans. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.

The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. The University prohibits unlawful discrimination against a person because of their race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression national origin, age, disability, genetic information, or veteran status. EOE, including disability/veterans.

 

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Job Summary
Company
University of Texas at Dallas
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Salary and Benefits
$45,000 - $50,000, DOQ
Required Education
Bachelor's Degree
Required Experience
4+ years
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