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We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality.
All for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the world's and people's tomorrows; the world's first, the world's best technologies and products; we will continue our part in creating a better society.
Job Summary
Responsible for providing technical support of the liquid cooling to the key customers in the region locally and a few more major customers outside the region remotely and also partially responsible for the design activity outsourced from the Japan R & D headquarter in close communication with the local customer in the region.Job Description
II. ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Provides technical support for customer base.
- Assists customers in interpretation of product specifications and test methods.
- Makes determination as to product/application problems prior to engineering involvement.
- Owns customer facing day-to-day communication representing Nidec Liquid cooling design team in Japan
- Defines action items and manages daily activity with the Japan R&D location(CTL).
- Writes and implements E.C.O.'s when required.
- Identifies and maintains a Key Engineering contact list for the region. Periodically contacts the individuals directly.
- Aggressively pursues sample feedback directly with customer engineering groups.
- Regularly conducts TRM (Technical Roadmap Meeting) with key customers with full ownership
III. SECONDARY FUNCTIONS
- Performs other related duties as required.
- Responsible for adherence to company safe work practices, safety regulations and good housekeeping.
- Responsible for adherence to company EEO policies.
- Provides input to competitive benchmarking database.
- Submit weekly reports summarizing the key activities and program development status
IV. WORK ENVIRONMENT
While performing the duties of this job, the employee regularly works from Nidec's America's San Jose office.
V. Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear.
VI. POSITION TYPE
This is a full-time position.
VII. TRAVEL
This position requires up to 10% domestic/international business travel.
VIII. Requirements
- Four year technical engineering degree BSE, BSEE, BSEET, BSME, BSMET required or equivalent.
- Minimum of 2 years' experience with thermal cooling products either in IT/Telcom segments.
- Must be organized and able to handle and prioritize many tasks.
- Must be a good listener especially when it comes to the conversation with the customers
- Strong attention to detail and process.
- Strong verbal and written communication skills.
- Proven success working in a team-oriented work environment.
- Comfortable to work individually, work with team and collaborate with other functional teams.
Additional Job Details
Equal Employment Opportunity and Affirmative Action at Nidec
Nidec is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following website: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
No Soliciting
Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.