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Sr. Communications Manager
Redmond, WA
Job Description
OverviewThe mission of the MCAPS (Microsoft Customer and Partner Solutions) Academy is to help employees learn, apply, and master the skills they need to tap into their unlimited potential, so they can help customers and partners realize theirs. We ensure all MCAPS employees are empowered by community, supported in career growth, equipped with the most industry-relevant learning, and enabled by modernized learning experiences inspired by market leaders.We're hiring an experienced Senior Communications Manager to join our team, spearheading our strategic communication efforts and crafting impactful strategies. This role is accountable for providing full-service strategy consulting, solutioning, journey building, creation, copywriting, localization, and deployment for employee skilling communications worldwide. It involves orchestrating key communication initiatives, overseeing external resources, and driving engagement for all learning communications for Microsoft's Commercial Sales Organization (MCAPS) as well as other campaigns with company-wide impact. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond
ResponsibilitiesOrchestrate communication initiatives and manage a team of external resources to ensure adherence to business priorities, standards, and successful campaign execution.Develop and execute communication strategies, targeting diverse audiences, and ensuring consistency across messages and channels.Craft compelling stories using data and insights, determining appropriate formats, and ensuring confluence of content and audience across narratives.Limited Executive Communications support for the General ManagerManage stakeholder expectations, prioritize tasks, and drive successful execution of communication efforts.Identify opportunities to enhance reputation, mitigate risks, and act as a trusted advisor within the organization.Monitor and analyze the impact of messaging, set metrics and Objectives and Key Results (OKRs), and implement improvements to drive impact.Embody our Culture and Values
ResponsibilitiesOrchestrate communication initiatives and manage a team of external resources to ensure adherence to business priorities, standards, and successful campaign execution.Develop and execute communication strategies, targeting diverse audiences, and ensuring consistency across messages and channels.Craft compelling stories using data and insights, determining appropriate formats, and ensuring confluence of content and audience across narratives.Limited Executive Communications support for the General ManagerManage stakeholder expectations, prioritize tasks, and drive successful execution of communication efforts.Identify opportunities to enhance reputation, mitigate risks, and act as a trusted advisor within the organization.Monitor and analyze the impact of messaging, set metrics and Objectives and Key Results (OKRs), and implement improvements to drive impact.Embody our Culture and Values
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
Open
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