Quality Assurance Technician Desktop Specialist
Norfolk, VA 
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Posted 30 days ago
Job Description
Quality Assurance Technician Desktop Specialist
Job Locations US-VA-Norflok
ID 2024-1664 Category Business Development Type Proposal Active
Overview

ISHPI is currently seeking outstanding candidates in support of the Navy Warfare Development Center to provide support for helpdesk, application, database web development and maintenance support.

Responsibilities

Responsiblities: Identifies, researches, and resolves technical issues that impact communication and information systems to include: installation, troubleshooting, maintenance of products, equipment and analysis of systems to prevent and resolve product failures, order and replace parts as needed. Performs on-going analysis of IT systems to improve hardware, software and procedural effectiveness. Acts as initial point of contact for all day-to-day reported issues and will respond to telephone calls, email and personal requests for support. All issues reported and assigned will be corrected within stated SLA timeframe.

Qualifications

Candidate required qualifications are a Bachelor's degree in Computer Science, Information Systems, Information Management, or other closely related scientific or technical discipline with five (5) years' experience of which at least one (1) year must be specialized. Individuals with ten years of experience of which at least eight (8) years must be specialized, a degree is not required. MS degree preferred.

Required Technical Skills/Experience
Security + CE Level II: 5 years practical experience
Adobe Acrobat Pro Level II: 5 years practical experience
Microsoft Office MCSE Level II: 5 years practical experience
Microsoft Certified Professional Level II: 5 years practical experience
Windows 10 Level II: 2 years practical experience
Active Directory Level II: 2 years practical experience
VM Ware Level II: 2 years practical experience
A+ Technical Hardware/Software Certification Level II: 2 years practical experience
Customer Service Experience Level II: 2 years practical experience

Certification Requirement: IAT Level I such as Comptia A+ CE, CCNA-Security, CND, Network+ CE, SSCP or above.

Clearance Requirement: Selected candidate must a U.S. Citizen and have an active security clearance.

"Ishpi Information Technologies, Inc. is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, or status as a protected veteran."

Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified, you may be contacted for this and future openings.

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Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
5 years
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