Celebrate Life, the Southworth Way

The Company:Welcome to Southworth. We own and operate a growing portfolio of premier private communities, each offering inspired environments and locations. Our dedication to hospitality and endless activities for the entire family ensures our members experience a world at play like never before.

With a solid reputation for stability, integrity, and innovation, Southworth's clubs and communities provide exceptional locations where our members can truly live life at ease. Our dedicated team members play a crucial role in elevating the experience for our members, residents, guests, and fellow team members. We encourage all our team members to be and belong by providing a wide array of benefits, engagement programs, unique perks, discounts, and, of course, a lot of fun!

The Benefits: We are proud of our family company roots and understand everyone has a unique set of needs: we want to support you as best we can so you can live your best life with us. We offer a comprehensive benefits package that includes competitive options for medical, physical, and mental health and wellness, life insurance, 401k matching, paid time off, and more.

Grow with us!The sky is the limit for talented, driven individuals. With our ever-expanding portfolio, we offer opportunities to learn, grow, and thrive. We look forward to growing together.

Be YOU with us!At Southworth, we are working to redefine the country club. We seek talent from a diverse range of backgrounds, experiences, and cultures to ensure an innovative edge. Here, diversity is adriverof our success.

The Opportunity: The F&B Supervisor will play a pivotal role in ensuring seamless operations. This individual will be responsible for supervising and coordinating all aspects of the dining experience, including maintaining high service standards, managing staff, and contributing to an exceptional customer experience.

Duties and Functions:

• Oversee daily restaurant operations, ensuring excellent customer service and guest satisfaction.
• Train, guide, and lead a team of waitstaff, hosts/hostesses, and other service personnel.
• Manage and organize table reservations, ensuring optimal seating arrangements and efficient table turnover.
• Monitor and maintain restaurant cleanliness, presentation, and ambiance.
• Collaborate with the culinary and beverage team to ensure timely and accurate food and beverage delivery.
• Handle guest inquiries, concerns, and complaints in a professional and prompt manner, including follow-up.
• Assist in developing and implementing Operating Guidelines (OG) to enhance service quality and efficiency.
• Monitor inventory levels and collaborate with management to place orders for supplies and beverages.
• Enforce health and safety regulations, and ensure all staff adhere to sanitation and hygiene standards.
• Participate in staff scheduling, ensuring adequate coverage for peak and off-peak hours.
• Perform regular staff evaluations, provide constructive feedback, and identify training needs.
• Assist in planning and executing special events, banquets, and private parties.

Qualification Standards:

• High school diploma or equivalent; some college coursework in hospitality management is a plus.
• Proven experience (2-4 years) in a supervisory role within the food and beverage industry.
• In-depth knowledge of restaurant operations, customer service protocols, and food safety regulations.
• Strong leadership skills with the ability to motivate, guide, and develop a diverse team.
• Excellent communication and interpersonal skills to interact effectively with customers and staff.
• Proficiency in handling POS systems, reservation platforms, and basic computer applications.
• Outstanding organizational skills with a keen eye for detail and the ability to multitask.
• Problem-solving aptitude to address challenges in real-time and make sound decisions.
• Flexibility to work evenings, weekends, and holidays as per operational demands.
• Certification in food safety and responsible alcohol service is desirable.

Join our dynamic team as an F&B Supervisor and contribute to the exceptional dining experience our members expect and deserve. If you're a dedicated leader with a passion for hospitality, customer service, and team development, we invite you to be a vital part of our success.

Apply today to start your new career, the Southworth Way

Note: This job description is intended to convey information essential to understanding the scope of this position. It is not an exhaustive list of responsibilities, and additional tasks may be assigned based on operational needs.