The overall purpose of the Lead Clinical Case Manager is to provide comprehensive case management services to veterans who are accepted into the Grant & Per Diem Case Manager program. These services include home and community visits in the Milwaukee and Green Bay areas. These services are designed to help the veteran return to a stable and meaningful life within society. The incident will also oversee the other Clinical Case Manager.
Qualifications
Master’s degree in Social Work plus be either a CAPSW or CISW is required - An LCSW is highly preferred
Minimum of three years of experience in case management or social work is required
Valid driver’s license and proof of current insurance (Must be able to pass a DMV records check) is required
Experience working with Veterans is strongly preferred
Experience delivering services to SUD, COD, or homeless population is also preferred
Duties & Responsibilities
Oversee, guide, and direct the Clinical Case Manager
Conduct participant interviews and meet with the VAMC Social Worker to determine program eligibility and enroll as necessary
Provide Landlord/Tenant training at intake and as needed as well as act as a mediator when issues arise
Upon admission to the program in collaboration with the client – develop a safety plan to prevent and/or respond to psychiatric or substance abuse crises
In collaboration with the client – develop a response plan for emergencies such as health, fire, crime, etc...
Working with the multi-disciplinary team and the client – develop and implement a discharge plan
Delivery of case management and supportive services as well as the development of an Individual Stabilization Plan (ISP) for veteran participants
Review, monitor, and update the ISP at 30 days, 90 days, 120 days and as needed
Orient clients to their new neighborhoods to include navigating public transportation, location of grocery and other stores as well as other community resources
Counsel participants to identify and then coordinate supportive services
Coordinate information and referral services to in-house and community resources
Maintain participant contact as well as service data and follow-up documentation
Maintain participant records and make recommendations for funding compliance in accordance with HIPPA & funding entities
Enter detailed progress notes into the HMIS
Attend weekly CoC Veterans Registry meetings to staff all cases of veterans applying for or receiving services
Assist in the facilitation and submission of documents and forms as required
Medical, dental, vision, life, supplemental health, supplemental life, 401(k) with match, vacation, sick, and personal time, 13 paid holidays, employee assistance program