Identifies prospective, high volume clients in target groups for assigned area. Secures appointments and qualifies these accounts In conjunction with Optum Infusion Services overall marketing plan, makes a sales plan with specific target accounts and sales objectives. Upon approval of the plan, is responsible for the successful accomplishment of this plan including repres

Call members to schedule in home visits with a Physician or a Nurse Practitioner Answer inbound calls from members and assist them with their inquiries Ensure that the appointments are scheduled accurately and resolve any scheduling issues or concern This is high volume, customer service environment. You'll need to be efficient, productive and thorough dealing with our me

Answers a minimum of 11 calls per hour resolving moderate to complex issues Schedule and verify appointments in clinical information system Verify and update patient demographic and insurance information Send and receive tasks to Provider offices to assist patient with access to medical care Receive and process; expedite, stat and at risk referrals Contact patients to adv

Observe and follow all company policies and established procedures. Maintain a neat, well groomed personal appearance at all times and follow company personal appearance policy. Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets Assist in special projects and perform other function

Observe and follow all company policies and established procedures. Maintain a neat, well groomed personal appearance at all times and follow company personal appearance policy. Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets Assist in special projects and perform other function

Observe and follow all company policies and established procedures. Maintain a neat, well groomed personal appearance at all times and follow company personal appearance policy. Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets Assist in special projects and perform other function

Observe and follow all company policies and established procedures. Maintain a neat, well groomed personal appearance at all times and follow company personal appearance policy. Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets Assist in special projects and perform other function

Observe and follow all company policies and established procedures. Maintain a neat, well groomed personal appearance at all times and follow company personal appearance policy. Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets Assist in special projects and perform other function

Observe and follow all company policies and established procedures. Maintain a neat, well groomed personal appearance at all times and follow company personal appearance policy. Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets Assist in special projects and perform other function

Observe and follow all company policies and established procedures. Maintain a neat, well groomed personal appearance at all times and follow company personal appearance policy. Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets Assist in special projects and perform other function

Observe and follow all company policies and established procedures. Maintain a neat, well groomed personal appearance at all times and follow company personal appearance policy. Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets Assist in special projects and perform other function

Observe and follow all company policies and established procedures. Maintain a neat, well groomed personal appearance at all times and follow company personal appearance policy. Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets Assist in special projects and perform other function

Observe and follow all company policies and established procedures. Maintain a neat, well groomed personal appearance at all times and follow company personal appearance policy. Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets Assist in special projects and perform other function

Observe and follow all company policies and established procedures. Maintain a neat, well groomed personal appearance at all times and follow company personal appearance policy. Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets Assist in special projects and perform other function

Observe and follow all company policies and established procedures. Maintain a neat, well groomed personal appearance at all times and follow company personal appearance policy. Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets Assist in special projects and perform other function