Monitors actual FCR and NPS performance against corporate targets; presents findings; proactively investigates and communicates explanations for variation and conducts root cause analysis. Provides critical data analysis and recommendations to establish corporate goals related to FCR and NPS. Conducts deep analysis on data related to FCR and NPS, reviews member surveys, l

Healthmark Industries Company was founded in 1969 and employs over 300 people and is a growing company. We strive to provide customers with quality products and support services in a timely and effective manner. This position will be hybrid, 2 days WFH and 3 in office. WHAT YOU'LL DO Develop reports for National Contracts and Sales Operations. Request and/or generates dat

OverviewThe Microsoft Customer Solutions Architect is responsible for understanding our clients' goals and challenges and providing technical solutions via a consultative approach. This is done by engaging with our most strategic tier of publisher clients as well as working closely with Monetize products in all stages of development. There is a large focus on Forecasting,

OverviewThe M365 Core App and Data Platform is a massively scaled service that serves as the compute and data platform for the core M365 offerings. Our services help companies, schools, governments, and individuals, representing more than a billion users all over the world get their work done every day. We are looking for a highly motivated, skilled, and innovative Princip

OverviewWe are looking for a passionate Cloud Solution Architect (CSA) focusing on Azure Infrastructure to join the Customer Success team. As part of this role, you will be responsible for technical customer engagements, working with the most challenging and exciting projects within the Microsoft Azure customer base. This customer facing position is a hands on technical ro

OverviewDo you have a passion for security and excitement about impacting some of the largest and most complex security challenges Microsoft is involved with to protect petabytes of business critical customer data? Microsoft 365 is at the center of Microsoft's cloud first, devices first strategy bringing together cloud hosted offerings of our most trusted communications an

OverviewAre you passionate about building cool devices and technologies? The Surface Team focuses on lighting up Microsoft experiences with touch first computing. A fundamental part of our strategy is having desirable and powerful devices that enable the experiences people want and elicit their excitement. Creating these devices involves a close partnership between hardwar

OverviewWe are looking to hire a Cloud Solution Architect Modern Work to join Microsoft Federal. The Microsoft Federal organization was established to address the unique mission, legal/regulatory requirements, and procurement rules and processes of the United States Government (USG). Microsoft Federal is committed to ensuring its resources including appropriately qualified

OverviewAzure is the foundation of Microsoft's Cloud Services and is expanding our footprint in the sovereign cloud space with our mission critical cloud, delivering breakthrough innovation and security to customers and their partners. With world class security, protection, and compliance, customers can accelerate cloud adoption with confidence, in a consistent hybrid envi

OverviewMicrosoft Cloud Operations + Innovation (CO+I) is the engine that powers Microsoft's cloud services and our team is focused on delivering high quality infrastructure to support cloud operations. As Microsoft's Cloud business continues to mature, our infrastructure expansion accelerates, and Datacenters are central to this growth. To support this, the acquisition an

OverviewAre you passionate about using the power of the cloud to transform the game industry? If so, now is your opportunity to join the Xbox team in bringing the best in class cloud services to game studios around the world. The Experience Platform Commerce (XPC) team is looking for a Senior Technical Program Manager that is passionate about the end to end developer exper

OverviewEvery minute of every day, customers stake their entire business and reputation on the Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end customers. Our vision is to turn Microsoft Cloud customers into fans. We are customer

OverviewAzure Networking builds, operates and manages Microsoft's global network which is one of the largest private networks on the globe. Azure Software Defined Networking (SDN) stack is at the heart and center of this global network, building software to enable new scenarios, handle the ever growing scale and manage the multitude of new challenges that is common in a ra

OverviewDo you want to be part of the team building the cloud platform for Microsoft? Are you passionate about cloud computing, large scale distributed systems and working on bleeding edge technology at massive scale? Are you looking to grow your career in a team with phenomenal growth opportunities?The Microsoft Azure Core team builds and manages the fundamental platform

Responsible for reporting and analysis of digital platforms and marketing campaigns against a holistic set of KPIs and benchmarks Lead the deployment and analysis of A/B tests and targeted experiences focused on improving conversion rate, while evangelizing a test and data driven culture across the organization Create, implement, and test tracking tags Build and maintain